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InfoDesign: Understanding by Design newsletter (Volume 2003 - Issue 12.2)

People

The visual vocabulary three years later: An interview with Jesse James Garrett
"It hasn't changed as much as I expected. When I released the vocabulary in 2000, it still seemed to be in flux - some of the elements were fairly new additions, and I figured it was likely that there would be more in short order. But, in retrospect, the vocabulary was actually more mature than I realized at the time."
(Dan Brown - Boxes and Arrows)
http://www.boxesandarrows.com/archives/the_visual_vocabulary_three_years_later_an_interview_with_jesse_james_garrett.php

Info Arch

The visual vocabulary three years later: An interview with Jesse James Garrett
"A redesign has some built-in advantages over everyday maintenance; the most useful being focus. And focus is the loam that allows a shared vision to grow."
(Christina Wodtke - Boxes and Arrows)
http://www.boxesandarrows.com/archives/building_a_vision_of_design_success.php

UX

Creating patient-centered healthcare through ambient experience design
"Thanks to greater education and access to information, the Internet, and the growing awareness about well-being related issues, they know more and care more about their health than any generation before. So when they seek professional assistance and don't find what they want, or feel it doesn't meet their needs, they simply go elsewhere."
(Stefano Marzano - Philips Design) - courtesy of uxblog
http://www.design.philips.com/news_center/archive/speeches/ambient_experience_design.asp

Usability

Quality control: The importance of website testing
"A website needs to be as close to perfect as possible before it is presented to the intended audience, and the adherence to a formal test plan and test procedures will assist in making sure that all bases are covered before the site is launched."
(Julie Price - Thread Inc.)
http://www.experiencethread.com/articles/intel_artcl.cfm?article=45

UX

Understanding brand experience (.pdf)
Presentation given at AIGA Houston
(Dirk Knemeyer - Thread Archive)
http://www.experiencethread.com/documents/aiga_houston_presentation.pdf

Technology

Architecture of the World Wide Web, First edition
"The World Wide Web is a network-spanning information space of resources interconnected by links. This information space is the basis of, and is shared by, a number of information systems. Within each of these systems, agents (people and software) retrieve, create, display, analyze, and reason about resources. Web architecture includes the definition of the information space in terms of identification and representation of its contents, and of the protocols that support the interaction of agents in an information system making use of the space. Web architecture is influenced by social requirements and software engineering principles, leading to design choices that constrain the behavior of systems using the Web in order to achieve desired properties of the shared information space: efficiency, scalability, and the potential for indefinite growth across languages, cultures, and media. This document reflects the three bases of Web architecture: identification, interaction, and representation."
(W3C)
http://www.w3.org/TR/2003/WD-webarch-20031209/

Info Design

Buckets: Smart objects for digital libraries
"Buckets are an aggregative, intelligent construct for publishing in DLs allow the decoupling of information content from information storage and retrieval. Buckets exist within the Smart Objects and Dumb Archives model for DLs in that we 'push down' many of the functionalities and responsibilities traditionally associated with archives (making the archives 'dumber') into the buckets (making them 'smarter'). Some of the responsibilities imbued to buckets are the enforcement of their terms and conditions, and maintenance and display of their contents."
(Michael L. Nelson) - courtesy of usablehelp
http://www.cs.odu.edu/~mln/phd/

Meta Data

Book review: Spinning the semantic web
"Are you looking for a method for managing Web data in a useful and orderly format? Your search is over. This handbook is both a good introduction for the metadata neophyte and a useful reference for the semantically hip."
(Carl Bedingfield - ACM Ubiquity)
http://www.acm.org/ubiquity/book_reviews/v4i41_bedingfield.html

Usability

Usability and open-source software development
"Open-source is becoming an increasingly popular software development method. This paper reports a usability study of the open-source Greenstone Digital Library collection-building software. The problems highlighted by the study are analysed to identify their likely source within the social context of Greenstone's development environment. We discuss how characteristics of open-source software development influence the usability of resulting software products."
(David M. Nichols, Kirsten Thomson and Stuart A. Yeates - Department of Computer Science, University of Waikato, Hamilton, New Zealand)
http://www.cs.waikato.ac.nz/~daven/docs/oss.html

Info Design

The humanism of media ecology: Keynote address delivered at the inaugural media ecology association convention
"As far as I can tell, the new media have made us into a nation of information junkies; that is to say, our 170-year efforts have turned information into a form of garbage. My own answer to the question concerning access to information is that, at least for now, the speed, volume, and variety of available information serve as a distraction and a moral deficit; we are deluded into thinking that the serious social problems of our time would be solved if only we had more information, and still more information."
(Neil Postman - Media Ecology Association) - courtesy of vanderwal
http://www.media-ecology.org/publications/proceedings/v1/humanism_of_media_ecology.html

People

Stuart Weibel interviews Tim Berners-Lee
"The benefit of the Web is proportional to the number of connections - links - to related information. Just as the Web evolved rapidly as people recognized this and acted independently to launch Web servers, this same network effect will bring people together around common semantic standards as they come to realize the enhanced value of their data and information in the context of a truly Semantic Web."
(Online Computer Literacy Center) - courtesy of peter van dijck
http://www.oclc.org/research/announcements/features/tbliview.htm

Info Design

Stuart Weibel interviews Tim Berners-Lee
"Begin thinking of your website as the means to meet the needs and desires of people. Understand the motivations that bring people to the web. Help them learn and feel and connect and trade. Plan your site to successfully provide all four of those things for the people you want to move."
(Dirk Knemeyer - Thread Inc.)
http://www.experiencethread.com/articles/intel_artcl.cfm?article=44

Usability

Automated email from websites to customers
"Transactional email can be a website's customer service ambassador, but messages must first survive a ruthless selection process in the user's in-box. Differentiating your message from spam is thus the first duty of email design."
(Jakob Nielsen - Alertbox)
http://www.useit.com/alertbox/20031208.html

Info Design

The intranet gets serious: If you can't measure it, you can't manage it - Part 4/4
"Intranets don't self-organize. Without planned, centralized information architectures and clearly defined published processes, they become unproductive. Intranets often have applications that either don't work properly, are too difficult to learn, or have no clear business benefit. Applications, like content, must be able to establish a clear return on investment."
(Gerry McGovern)
http://www.gerrymcgovern.com/nt/2003/nt_2003_12_08_intranet_4.htm

UX

The total user experience: How to make it positive in future wireless systems and services
"In this paper, we focus on the total user experience that extends the goal of good usability to cover all the factors summarized by a user in her/his user experience."
(Mikko Kerttula & Timo Tokkonen - Nokia Research Projects) - courtesy of reloade
http://www.nokia.com/nokia/0,,5267,00.html

People

Humanity will survive information deluge
Q&A with Sir Arthur C. Clarke: "The Information Age offers much to mankind, and I would like to think that we will rise to the challenges it presents. But it is vital to remember that information in the sense of raw data is not knowledge; that knowledge is not wisdom; and that wisdom is not foresight. But information is the first essential step to all of these."
(Nalaka Gunawardene - OneWorld South Asia)
http://southasia.oneworld.net/article/view/74591/1

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